Contact + FAQ
Do you have questions about how our offerings might work for you, collaboration requests or shop item inquiries? Fill out our short form below to get in touch.
For more information read our FAQ below.
FAQ -VIRTUAL DESIGN SERVICES
01 | How would you describe the design style of The Quietudes?
The Quietudes is relaxed yet refined in style. We like to call it “classic simplicity.” We love softer and neutral tones, soft fabrics, and natural elements whenever possible. We want you to feel relaxed and inspired in your space.
02 | How long does the design process take?
The average time to receive your initial design is within 2-3 weeks.
Once you receive your initial design, you will have 5 days to make any changes to your space and approve or reject certain items.
After you have made those adjustments, a final design board complete with shoppable links, floor layout, design rationale, and any other important notes will be sent to you.
03 | How do I know I will love my final design?
We are pleased to offer unlimited revisions within 5 business days of receiving your design. Due to this revision policy, refunds are not available once the design phase has commenced. After the initial design draft is presented, you will review and either "approve" items you love or "reject" items you are not fond of in our client portal. You can easily provide comments on items (especially when rejecting an item), and we will have a chat section for seamless communication throughout the entire process. This process guarantees that you will end up with a room or space that you absolutely adore!
04 | How do I measure my room correctly?
Let’s start with the basics: the length of each wall. Measure from corner to corner and jot down those numbers. Don’t forget to include any windows, doors, and built-ins along the way. For windows and doors, note their height off the ground, width, height, and depth if they have any. *Please make measurements in feet and inches and not inches only.*
Measure the ceiling height from floor to ceiling. If you’re planning to keep any furniture in the room, note down their dimensions too. This includes the height, width, depth, and even the placement within the room. Don’t worry if it feels like a lot—it’s all about creating a detailed map to help us plan everything perfectly. Happy measuring!
Click to see a hand drawn floor plan example:
05 | Who is this service a good fit for?
We understand that our environments play a crucial role in our overall well-being, and we're here to help transform your home into a haven of comfort and style.
Whether you adore design and have a keen eye for style but need a little help pulling it all together, or simply desire a serene and organized space, we’ve got you covered. Our passion is to take your vision and bring it to life, ensuring that your home feels harmonious and inviting.
So, if you're ready to turn your home into a space that not only looks amazing but also feels amazing, you’re in the right place. Let’s work together to create a stylish, functional, and rejuvenating environment that you’ll love coming back to every day.
06 | Do you work within my budget?
Yes! While we don’t have a minimum required budget, we do have ranges that we believe will help you meet your goals and offer you quality pieces where they’re needed most. Whether you're working with a modest amount or ready to invest more, we can work with that!
If you're unsure of how much to allocate to your project, let's chat! We can help you figure out a budget that fits your needs and ensures we get the best bang for your buck. Our goal is to stick to the budget you provide and do our best to maximize it, ensuring you get the results you are seeking.
Let's work together to make your project a success. Reach out and we can dive into the details!
07 | What if the item recommended is out of stock?
We strive to make sure that every item in your design is in stock when we present it to you. However, with the fast-paced nature of online shopping, there's always a risk that items might sell out. That's why we strongly recommend that you purchase the pieces you love as soon as your design is finalized.
If an item goes out of stock within 30 days of receiving your final design, we will find a comparable replacement.
08 | Are there any rooms you don’t do virtual design for?
We design most spaces, however, if you would like more information on how we can work together for a kitchen or bathroom project, please reach out to abby@thequietudes.com so we can discuss further.
FAQ -Mindful Wares Shoppe
01 | What is your return policy?
The Quietudes Return Policy (USA)
We take pride in our thoughtfully curated collection, focusing on quality, beauty, ethical business practices, and sustainability. We encourage you to adopt a mindful approach when purchasing items for your home and lifestyle. That’s why we ask you to thoroughly review each product photograph and description before making a purchase with us.
If you're not completely satisfied with your purchase, please reach out to us at abby@thequietudes.com. We’re here to help and will do our best to address your concerns.
If you need to request a return, please do so within 30 days of receiving your order. All return requests must be authorized in advance by our team. Approved returns should be postmarked within 30 days of receiving return authorization. To be eligible, items must be unused and in the same condition as when received, and must be returned in the original or adequately protective packaging. Please note that all returns are at the discretion of The Quietudes. Cleansing smoke items are not eligible for returns.
Return shipping costs are non refundable.
Thank you for understanding and for being a part of our mission to shop mindfully and sustainably.
02 | What is your shipping policy?
Currently we are only shipping within the United States.
There is a flat rate shipping cost of $5.00 for an order.
If you have any questions, please email abby@thequietudes.com
03 | What types of items do you carry?
We offer a collection of mindful wares and ritual items to fill your days with ease, peace and intention. Currently this includes journals, uplifting scents, self-care products, cleansing tools, and more! Let us know if you would like to see a certain item offered!